Refund Policy

Paddle Purchases

Purchases made through this website are processed by Paddle, which acts as the authorized reseller and merchant of record for eligible Biggie Boy Audio software products.

Refund Terms

Refunds, withdrawal rights, chargebacks, payment disputes, and refund request timing are governed by Paddle's refund policy and Paddle's buyer terms. Nothing in this policy limits any mandatory consumer rights that apply under local law.

View Paddle's refund policy at paddle.com/legal/invoiced-consumer-terms .

How to Request a Refund

To request a refund for a Paddle purchase, use the receipt or buyer support links provided by Paddle, or visit paddle.net .

Product Support

For installation, account, license, or product support, contact support@biggieboyaudio.com . Product support requests do not replace Paddle's refund request process for Paddle transactions.

License Access

If Paddle issues a refund for a product purchase, access to the refunded product will cease.